Why is duedate field missing in your project and how to fix it – Jira Cloud Tutorial

When you are working with a Jira project in its cloud version, you might notice that a duedate field is not available when creating a new issue.

This seems like a big problem, since when planning the work it is mandatory to set deadlines for people for them to be efficient.

However this is nothing to worry about. The duedate field not being visible is a default setting inside all Jira (cloud) projects and you just need to allow it to be displayed.

In this tutorial you’ll learn, how to allow the duedate field to be displayed.

Prerequisites

  • find out, what type of project you have (team-managed or company managed)

It is important to learn what kind of project you have because the process of allowing the duedate field to be displayed varies greatly.

Tutorial

Tutorial for Team-Managed project

1. Start with opening your project

2. From the left sidebar, select “Project settings”

3. From the left sidebar, select “Issue types”

4. On the “Issue types” screen, scroll down the right panel and find “Due date”

5. Drag&drop the duedate into the middle of the screen

6. Make sure the duedate field is dropped in the middle section and click “Save changes”

7. That’s it! 🎉

This was the way how to display duedate field for your team-managed project in Jira Cloud.

Tutorial for Company-Managed project

Setting up duedate field for company-managed project a little bit more difficult than for the team-managed project and you need to make sure you have sufficient permission to do this setting successfully.

1.Start with opening up your project

2. On the left sidebar find option “Project settings”

3. On the Project settings page find option “Issue layout”

4. Select a particular issue layout

On the Issue layout there should be displayed multiple layouts for individual issues. For example as shown on the screen below:

  • story, epic, task, subtask -> all having mutual layout for the fields
  • bug -> having a separate layout for the fields

In order for you to continue setting up the duedate field you need to decide, for which issue type you want to add the due date field.

If you want to add the duedate field for all issue types, you’ll need to repeat this tutorial with each issue layout.

For the sake of this tutorial I’ll show you only how to update a single issue layout.

Once you decided, which issue type you want to add the duedate field to, click “Edit layout” button on the right.

5. Edit the structure of the issue layout

A new screen with the issue layout will be shown to you. Now we need to edit it. Click the highlighted link as shown on the screenshot below to edit the individuals fields.

6. Scroll down to find option to add new fields

7. From the available options select a “Due date”

Once you pick the “Due date” field – it will be saved automatically. You don’t have to click any additional button to save the changes.

8. Return back to “Issue layout” and verify duedate field

You may need to refresh the browser window, so as the page is re-loaded to see the changes.

After that, the duedate field should appear in your issue scheme and you can use it from now on on your issues.

9. That’s it! 🎉

This was the way how to display duedate field for your company-managed project in Jira Cloud.

Wrapping up

In this tutorial I’ve shown you how to solve the situation, when there is the field duedate missing from the Jira interface. The reason is that the field is hidden by default so as the user interface of Jira Cloud is as easy as possible for a new user.

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