Data protection addendum (DPA)

Last updated: February 10th, 2026

This Data Processing Addendum (“DPA“) is made between “Company” and “Customer“, pursuant to https://www.aldevadigital.com/eula/ (“Agreement“).

This DPA forms part of the Agreement and sets out the terms that apply when Personal Data is processed by Us under the Agreement. The purpose of the DPA is to ensure such processing is conducted in accordance with applicable laws and with due respect for the rights and freedoms of individuals whose Personal Data is processed.

Company and Customer seek to implement a data processing agreement that complies with the requirements of the current legal framework in relation to data processing and with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

1 Definitions and Interpretation

Unless otherwise defined herein, capitalized terms and expressions used in this DPA shall have the following meaning:

Agreement or “master agreement” refers to: https://www.aldevadigital.com/eula/.
Company (referred to as either “the Company”, “We”, “Us”, or “Our”) refers to ALDV OPS SK s. r. o., Tolsteho 5, 81106 Bratislava, Slovakia. Company ID: 54005949.
Customer means the legal entity that enters into the Agreement with Company and uses the Service.
Service means the software application and related services provided by the Company under the Agreement.
Personal Data means any information relating to an identified or identifiable natural person as defined under applicable Data Protection Laws.
Data Protection Laws (or GDPR) means Regulation (EU) 2016/679 (GDPR) and any applicable implementing or supplementary legislation.
Processing has the meaning given under the GDPR.
Subprocessor means any third party engaged by Company to process Personal Data on behalf of Customer in connection with the Service.
Parties means Company and Customer collectively.

Roles of the Parties

For the purposes of applicable Data Protection Laws:

a) Customer acts as the Data Controller with respect to Personal Data processed in connection with the Service.
b) Company acts as a Data Processor and processes Personal Data solely on behalf of Customer and in accordance with the Agreement and this DPA.
c) The categories of Data Subjects may include Customer’s employees, contractors, end users, and other individuals whose Personal Data is submitted to the Service by Customer.

Subject Matter and Nature of Processing

The subject matter of Processing is the provision of the Service.
The nature and purpose of Processing is to provide, maintain, and support the functionality of the Service.
Processing may include storage, retrieval, organization, and transmission of Personal Data as necessary to operate the Service.
The duration of Processing shall be for the term of the Agreement and any applicable data retention period.

2 Processing of Personal Data

Processor shall comply with all applicable Data Protection Laws in the Processing of Personal Data.

You transfer Personal data to Us so that we may process the personal data for the following purposes:

providing services

You should evaluate if you transfer data for any differing purposes.

3 Processor Personnel

Processor shall take reasonable steps to ensure the reliability of any employee, agent or contractor of any subprocessor who may have access to the Personal Data, ensuring in each case that access is strictly limited to those individuals who need to know / access the relevant Personal Data, as strictly necessary for the purposes of the DPA, and to comply with Applicable Laws in the context of that individual’s duties to the subprocessor, ensuring that all such individuals are subject to confidentiality undertakings or professional or statutory obligations of confidentiality.

4 Security

Taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, Processor shall in relation to the Personal Data implement appropriate technical and organizational measures to ensure a level of security appropriate to that risk, including, as appropriate, the measures referred to in Article 32(1) of the GDPR.

In assessing the appropriate level of security, Processor shall take account in particular of the risks that are presented by Processing, in particular from a Personal Data Breach.

5 Subprocessors

Processor may engage subprocessors to provide infrastructure, hosting, email delivery, and operational support services.

The current list of approved subprocessors, including their processing locations and purposes, is maintained at: https://www.aldevadigital.com/subprocessors/.

Processor will update this list from time to time as subprocessors are added or replaced.

6 Data Subject Rights

Taking into account the nature of the Processing, Processor shall assist the Customer by implementing appropriate technical and organisational measures, insofar as this is possible, for the fulfilment of the obligations, to respond to requests to exercise Data Subject rights under the Data Protection Laws.

7 Personal Data Breach

Processor shall notify Customer without undue delay upon Processor becoming aware of a Personal Data Breach affecting Personal Data, providing Customer with sufficient information under the Data Protection Laws.

Processor shall co-operate with the Customer and take reasonable commercial steps as are directed by Customer to assist in the investigation, mitigation and remediation of each such Personal Data Breach.

9 Deletion or return of Personal Data

Subject to this section 9 Processor shall promptly and in any event within 30 business days of the date of cessation of any Services involving the Processing of Personal Data (the “Cessation Date”), delete and procure the deletion of all copies of those Personal Data.

10 Audit rights

Subject to this section 10, Processor shall make available to the Customer on request all information necessary to demonstrate compliance with this DPA, and shall allow for and contribute to audits, including inspections, by the Customer or an auditor mandated by the Customer in relation to the Processing of the Personal Data by the subprocessors.

Information and audit rights of the Customer only arise under to the extent that the DPA does not otherwise give them information and audit rights meeting the relevant requirements of Data Protection Law.

11 Data Transfer

The Processor may not transfer or authorize the transfer of Data to countries outside the EU and/or the European Economic Area (EEA) without the prior written consent of the Customer.

If personal data processed under this DPA is transferred from a country within the European Economic Area to a country outside the European Economic Area, the Parties shall ensure that the personal data are adequately protected. To achieve this, the Parties shall, unless agreed otherwise, rely on EU approved standard contractual clauses for the transfer of personal data.

12 General Terms

Confidentiality. Each Party must keep this DPA and information it receives about the other Party and its business in connection with this DPA (“Confidential Information”) confidential and must not use or disclose that Confidential Information without the prior written consent of the other Party except to the extent that:
(a) disclosure is required by law;
(b) the relevant information is already in the public domain.

Notices. All notices and communications given under this DPA must be in writing and sent by email to privacy@aldevadigital.com.

13 Governing Law and Jurisdiction

This DPA is governed by the laws of Slovak republic.