Atlassian April 2022 Cloud outage – What has happened?

As you might have already heard or noticed, there is an information out there about a cloud outage at Atlassian.

The incident happened at April 4th, 20:12 UTC affecting around 400 customers.

The reason behind the outage was not a cyber attack, nor any security breach, but rather a small internal miscommunication within Atlassian that led to disruption of the custom data.

Restoration

Atlassian as per their data management agreement stored a full 30-day backup of their customer data, which means even if your Jira instance was affected, it should be restored without any problem.

This would take some time though – as per an official information from Atlassian, it should be completed within the two weeks since the outage.

Atlassian regularly provides updates on the incident. In case you are interested in more detail, check out the links below.

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